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Rug cleaning & rug washing

Our service at a glance:  

  • rugs cleaned right down to the fibre
  • removal of moths, mites and stains
  • gentle cleaning of your valuable pieces
  • value preserved through natural re-oiling
  • no mould thanks to a careful drying process
  • convenient collection and delivery service in Düsseldorf and the surrounding area

 

Our prices

Our prices always include – alongside thorough dusting by beating and the full wash – re-oiling the rugs.

Rug type Price per m²
Hand-woven Kelim rugs 25 €
Hand-knotted Oriental rugs 30 €
Hand-knotted Oriental rugs with silk 35 €
High-pile rugs (such as Berber, Nepal, Gabbeh or tufted rugs) 35 €
Old and antique (more than 40 years old) 35 €
Art silk (viscose or bamboo silk) 45 €
Pure silk 70 €

 

Stain treatments or other work you ask us to carry out may involve additional costs. For rugs longer than 6m we have to add a surcharge of 20%. The same surcharge applies to rugs wider than 3m.

Of course, you'll get a binding cost estimate from us before you place the order. We have been pricing our work transparently and fairly for more than forty years. We expressly warn you about fraudsters who have been damaging the reputation of our trade for some years now. 


Chemical rug cleaning or gentle rug washing?

Chemical rug cleaning for under 10 € per square metre? No — gentle washing is the right kind of care for a high-quality rug! In a cleaning process, a rug is often simply run through industrial machines or treated chemically. Soiled rugs may look clean again afterwards, but they can also be damaged. Above all, the natural oils in the wool or silk are lost.

To keep your fine rugs unharmed, we use only a gentle, traditional washing method. Instead of chemical products that burden the environment and the material, we wash with nothing but water and natural soap. Most of the steps we carry out by hand. Whether your rug is made of silk, mohair, cotton, new wool or cork wool, we adapt the wash to the material. That way the fibres are not strained but cared for and protected.

A thorough re-oiling of the natural materials is especially important when a rug hasn't been washed for many years or has been permanently exposed to dry heating air. Over time, wool and silk lose valuable oils and dry out. The pile then becomes dull and porous and wears out more quickly. In the worst case, the knots turn brittle. Washing with curd soap or gall soap gives the pile of your rugs its natural oil content back. 


How we wash your rugs: 

We put a great deal of care and effort into washing Oriental rugs, because we know how important a thorough wash is for them and how much is at stake when the cleaning goes wrong. That's why we adapt the process to every single rug, taking its origin, year of production, material and colours into account.

1. Examining the weave and the pile
Before washing, we examine the rug for its origin, the type of fibres (silk, wool, cotton, synthetics and so on) and the dyes used to colour the wool. We carry out a very thorough and detailed inspection to check whether the colours bleed and run; whether the rug shows damage from strong sunlight, stains from pet urine, moth damage or harm caused by aggressive chemicals. All of these factors determine how the rug can be washed and cleaned.

2. Dusting
In the traditional way, we first beat every rug thoroughly to remove the tiniest (dust) particles. Foreign matter lodged in the pile is abrasive and can lead to premature wear. After that, we vacuum the rug thoroughly once more from both sides.

3. Hand-washing with curd soap and water
Every rug is then washed on both sides with mild, natural curd soap (gall soap). The thorough rinsing that follows is important in order to wash out any excess soap residue and bring back the richness of the colours.

4. Drying
So that the valuable materials come to no harm, careful hand-washing also involves an elaborate drying process. To stop the rug warping from the moisture, we carefully stretch it after the wash and let it dry thoroughly over several days. While it dries, the rug is supplied with warmed fresh air so that neither mould nor rot-causing bacteria can form. This process takes plenty of space, time, energy and constant monitoring.

5. Lanolin treatment (on request)
If you wish, we then treat the surface of the rug with wool wax. Wool wax (also known as lanolin or wool grease) is the secretion from the sebaceous glands of sheep. It is obtained when sheep's wool is washed. A lanolin treatment restores the sheen and suppleness of your rug's fibres and so extends its life. 


Professional care = lasting value

Even if you have always looked after and cleaned your Oriental rug carefully, weekly vacuuming is no substitute for a proper rug wash. So it's worth thinking about a regular professional wash. For high-quality rugs we recommend a professional wash roughly every four years. That protects your hand-knotted rugs from drying out and keeps the knots from turning brittle and the pile from wearing out quickly. It also keeps the colours radiant. Washing by hand with curd soap preserves the quality of your fine Oriental rug.


Stain removal

Removing stains from rugs is a science in itself. First we have to establish what soiled the rug: on the one hand there are marks such as wax and dirt that can be dealt with fairly simply, and on the other there are all kinds of stains — red wine, coffee, tea, urine, blood or stubborn juice marks — each of which has to be treated in its own specific way. 

We have decades of experience and have perfected our technique over the years, so we can remove virtually any stain without a trace.


Collection and delivery

Large rugs are awkward to transport. So that your hand-knotted rug keeps its value and can regularly enjoy a gentle, professional rug wash at our place in Düsseldorf, we offer you a collection and delivery service within NRW – free of charge or for a small surcharge, depending on exactly where you live.

Outside NRW we work with a haulage company that will collect your rug for a fee and bring it back again. Just drop us a line and we'll go through the details with you. 

By the way: of course, if your rug ever needs a repair or restoration we'll take care of the transport too. 


When does my rug need cleaning?

Roughly every four years your rug should be given a routine professional wash and clean. In urban surroundings, dirt and soot settle deep into rugs and textiles. Rugs can also dry out from central or underfloor heating. A professional rug wash doesn't just clean the rug, it also puts moisture back in and re-oils the wool.


How can you tell that a rug needs cleaning?

Touching the rug is a simple and effective way to tell how soiled it is. Rub your open hand over the pile, against the direction of the nap. If your hand feels dirty or sticky, the rug needs cleaning.

A close visual inspection of the pile and the foundation will show you whether the dirt has already built up enough to damage the weft and warp threads. Gently part the wool to check how much dirt has reached the foundation.

And what does it look like under the rug? Check the underlay and the floor beneath it to see how clean the rug really is. Dust and fine particles on the floor are a sign that a rug needs washing.

Stains are the most obvious sign that a rug should be cleaned. Stains tend to set and work their way into the fibres as they dry, or when they're rubbed with the wrong products. The quick and correct first treatment is what matters most.


Let us advise you!

Treat your rug to expert care, repair and washing! We'll make sure you enjoy your hand-knotted rug for many years to come. 

Get in touch via the form or simply drop by our showroom at the entrance to Düsseldorf's old town, Heinrich-Heine-Allee 33. We look forward to meeting you and your rug!